Returns & Exchanges
At UNIQSO, we want you to be completely satisfied with your beauty experience, which is why we offer a 7-day return policy for unopened and unused items. Due to hygiene standards, we can only accept returns on products that are in their original, sealed packaging.
Verify Eligibility
Ensure your items are unopened, unused, and in their original packaging within 7 days of receiving your order.
Contact Support
Send an email to our customer service team with your order number and clear photos of the items you wish to return.
Secure Packaging
Once approved, carefully pack the items in a sturdy box to prevent damage during transit and include your order slip.
Ship and Refund
Mail the package to our designated return address; your refund will be processed to the original payment method after inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing